Kampot pepper is a type of pepper grown in the Kampot region of Cambodia. It is known for having more aroma, warmth, and depth than regular grocery-store pepper. Many people notice the difference as soon as they open the jar.

Most regular pepper is made to be cheap and consistent. Kampot pepper is grown for flavor. It has a stronger smell, a cleaner heat, and a richer taste, so you do not need to use as much to notice the difference.

Our pepper is grown in Cambodia, in the Kampot region, where farmers have been cultivating pepper for generations. The soil, climate, and farming methods all help give Kampot pepper its unique flavor.

“L’or Noir” means “black gold” in French. We chose the name because Kampot pepper is one of Cambodia’s most valuable agricultural products. It is small, but it carries a lot of history, flavor, and opportunity for Cambodian farmers.

If you are new to Kampot pepper, start with Black Kampot Pepper. It is the easiest to use every day and the best replacement for regular black pepper. If you want something more special, try Red Kampot Pepper. If you cook a lot of lighter dishes, seafood, soups, or creamy sauces, White Kampot Pepper is a great choice.

Kampot pepper has heat, but it is not spicy like chili. The heat is warm, clean, and aromatic. It adds flavor without overwhelming the dish.

For the best flavor, we recommend using a pepper grinder with whole peppercorns. Freshly cracked pepper has more aroma and taste than pre-ground pepper because the flavor is released right when you grind it.

Whole peppercorns also stay fresh longer. Once pepper is ground, it slowly loses its smell and strength, which is why many cooks prefer to grind it fresh.

To keep your pepper at its best, store it in a cool, dry place away from sunlight, moisture, and heat. Keep the jar sealed when not in use so the aroma stays fresh.

When stored properly, whole peppercorns can stay flavorful for 1–2 years. For the best taste, keep them whole in a sealed jar or grinder and grind only what you need right before using. Once pepper is ground, it slowly loses its aroma and heat.

Store your pepper in a cool, dry place away from sunlight, moisture, and heat. Grind fresh when cooking or serving so the aroma comes out stronger and the heat stays clean and full.

Orders are typically processed within 1–3 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

During busy periods, processing may take slightly longer, but we will do our best to ship your order as quickly as possible.

We currently ship within the United States.

For international orders, please contact us before placing an order so we can confirm whether shipping is available to your location.

Shipping rates are calculated at checkout based on your order size and delivery address.

Estimated delivery times may vary depending on the shipping carrier, destination, holidays, and weather conditions.

Once your order has shipped, you will receive a confirmation email with tracking information, if tracking is available.

Please make sure your shipping address is correct before placing your order.

L’or Noir Pepper is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible. We will try to update the address before the order ships, but we cannot guarantee changes after an order has been processed.

Once an order has been shipped, delivery is handled by the shipping carrier.

If your package is delayed, please check the tracking information first. If your package appears lost or has not arrived after a reasonable period, contact us with your order number and we will do our best to help.

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number

• A photo of the damaged item

• A photo of the shipping box or packaging

We will review the issue and work with you on a replacement or other appropriate solution.

Because our pepper is a food product, we cannot accept returns on opened items. If there is an issue with your order, please contact us and we will do our best to make it right.

For shipping questions, please contact us at: contact@lornoirpepper.com

Because pepper is a food product, we cannot accept returns on items that have been opened, used, or damaged after delivery.

If your item is unopened and in its original condition, you may contact us within 7 days of delivery to request a return review.

To be eligible for a return, the item must be:

• Unopened

• Unused

• In its original packaging

• Purchased directly from L’or Noir Pepper

• Reported within 7 days of delivery

Please contact us before sending anything back. Returns sent without prior approval may not be accepted.

We only offer exchanges if the product arrives damaged, defective, or if you received the wrong item.

If this happens, please contact us within 7 days of delivery and include:

• Your order number

• A photo of the item

• A photo of the shipping box or packaging

• A short description of the issue

Once we review the information, we will let you know whether a replacement or another solution is available.

Approved refunds will be issued to the original payment method.

Please note that it may take several business days for the refund to appear on your account, depending on your bank or payment provider.

Shipping fees are generally non-refundable unless the issue was caused by an error on our part.

For safety and quality reasons, we cannot accept returns or exchanges for:

• Opened food products

• Used products

• Items damaged after delivery

• Products not purchased directly from L’or Noir Pepper

• Sale or promotional items, unless they arrive damaged or incorrect